Reservations
Exraordinarybalconies.com, part of the Group ALEVIA LLC, encourages you to confirm your space on a Balcony as early as possible in order to avoid disappointment and to secure the best locations. Reservations are confirmed once we receive the total amount. All prices are quoted in U.S. dollars and must be paid in U.S. dollars. Prices shown on extraordinarybalconies.com are per person and include taxes.
Inclusions
Extraordinary Balconies rates include:
- Access to a front row spot at a balcony along the running of the bulls path.
- Full breakfast.
- Door to door assistance.
- TV access to see the highlights of the running of the bulls.
1 hour and 30 min to 2-hour experience (depending on the balcony selected by the client).
- Elevator ((depending on the balcony selected by the client).
- Round-the-clock costumer service.
In addition, each person who purchases a spot in our balconies, will be invited to a free group tour around the city center. The information related to this activity will be provided when the balcony reservation date approaches.
Exclusions
Costs not included in the price of your Extraordinary Balconies Experience travel insurance (Trip Cancellation and Interruption as well as Emergency Medical and Evacuation insurance); passport and/or visa fees; lunch and dinner meals not included in our detailed itineraries; items of a personal nature (phone calls, laundry, souvenirs, etc.); and independent travel arrangements pre- or post-trip.
Payments, Cancellations, and Refunds
Not allowed under any circumstances. This balcony spot purchase is personal and will be associated to a passport name and number. If the person who is attending the balcony experience cannot be present due to an emergency and wants someone else to attend in his/her place, please reach out to info@extraordinarybalconies.com for assistance.
Travel Protection
In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. There are many affordable plans for you to choose from within the travel insurance marketplace and we hardly recommend getting one for your trip.
Itinerary Changes, Delays and Cancellations
If a situation of extreme weather, worldwide pandemic, social protests, or other circumstances outside of our control, forces the suspension of the running of the bulls the day you have booked, we will do everything on our hand to accommodate you for another day. If the whole festival is cancelled for the same reasons mentioned above, we will give you a refund or credit to use on the consecutive year.
The refund of payments received shall release ALEVIA, LLC from any further liability. ALEVIA, LLC is not responsible for expenses incurred by trip members in preparing for a cancelled trip (e.g., nonrefundable advance purchase air tickets, visa fees, inoculations, equipment, etc.) or for any additional arrangements a trip member scheduled before or after the day you experience the running of the bulls.
Participation
Participants in an Extraordinary Balconies Experience are held responsible for being in sufficiently good physical and mental health to undertake the experience. It is the participant’s responsibility to prepare for the activity. It is crucial that any medical problems and related dietary restrictions are made known to us at the time of reservation and/or well in advance of the date of the experience.
The Balcony and its owner
We work hand by hand to locals to provide an unforgettable and immersive experience. That is why a polite, respectful, and appropriate behavior is expected and requires during the Extraordinary Balconies Experience.
The balcony owner has the right to deny participation to anyone deemed unsuitable for the experience (rude, disrespectful, aggressive, violent) and/or if continued participation will jeopardize either the individual involved or the group. There will be no refund given under these circumstances.
The balcony owner is required to provide access to the clients to a clean, organized and very well-presented space during the running of the bulls experiences; polite, friendly and appropriate behavior and full breakfast.
Photographic Release
ALEVIA, LLC and its assigns, reserve the right to take photographic or film records of any of its trips. Individual participants should be aware that ALEVIA, LLC may use any such photographic or film records for promotional and/or commercial purposes, or joint marketing efforts with third parties, without remuneration to the trip members.
Limitation of Liabilitye
ALEVIA, LLC gives notice that it does not own or operate any entity that provides services for your experience, including but not limited to balcony owners, transportation providers, hotel accommodations and food service providers. These services are purchased from various independent suppliers who are not affiliated with ALEVIA, LLC in any way. ALEVIA, LLC, its owners, employees, or contractors shall not be held liable for any negligent or willful act or failure to act of any such person or entity, nor for any act or inaction of any other third party not under its control. Without limitation ALEVIA, LLC is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience, or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation, any willful or negligent act, failure to act, or breach of contract of any third party, such as a balcony owner, hotel, restaurant or food supplier, bus, taxi, van, or local outfitter or guide, which is expected to or does supply any goods or services for your tour. ALEVIA, LLC cannot be liable for any loss, injury, death, or inconvenience due to delay or changes in schedule; cancellations os the Running of the Bulls festival,; overbooking or downgrading of accommodations; technical problems of any aircraft, vessel, automotive vehicle or other equipment or instrumentality; strikes; insolvency default of any third party; acts of government; bites or attacks by animals, insects or pests; sickness; the lack of appropriate medical care; evacuation to same, if necessary; weather; strikes; acts of terrorism or the threat thereof; quarantine; epidemics or the threat thereof; criminal activity; or any other cause beyond its control. In no event will ALEVIA, LLC be responsible for incidental, consequential or special damage or loss suffered by any person. By confirming your participation in this program, you understand, agree with, and agree to be legally bound by the terms of the release and waiver of liability set forth herein.
Compulsory Arbitration
The parties agree to resolve any controversy or claim concerning this website, web page, the literature for a Tour, or the Tour itself, by binding arbitration in Panama City, Florida, USA in accordance with the rules of the American Arbitration Association then existing, and judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the controversy. In any such arbitration the substantive but not procedural law of the State of Florida shall apply. This agreement to arbitrate does not waive or modify the liability release contained in this document. The arbitrator and not any federal, state or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable.
